Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
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- MMUSA.co.uk – Refunds & Returns Policy
At MMUSA UK, we are committed to delivering the highest quality sports nutrition supplements. Your satisfaction is very important to us. If for any reason you are not fully satisfied with your purchase, please review our policy below.
1. Returns Eligibility
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Items must be returned within 30 days of receipt.
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Products must be unopened, unused, and in their original packaging for health and safety reasons.
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Proof of purchase (order confirmation or receipt) is required.
2. Non-Returnable Items
We cannot accept returns on:
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Opened or partially used supplements.
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Products purchased through third-party retailers (please contact them directly).
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Clearance, promotional, or short-dated items marked as non-refundable.
3. Refunds
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Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed to your original method of payment within 5–10 business days.
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Shipping costs are non-refundable, unless the item is faulty or we sent the wrong product.
4. Exchanges
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We only replace items if they are defective, damaged, or incorrect.
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If you need an exchange, please contact us within 7 days of receiving your order.
5. Damaged, Defective or Wrong Items
If your product arrives damaged, defective, or incorrect, please contact us immediately at enquiries@mmusa.co.uk with your order number and photos of the issue. We will arrange a replacement or full refund, including shipping.
6. How to Return an Item
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Contact our customer service team at enquiries@mmusa.co.uk or +447349989940 for urgent queries to request a return authorization.
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Pack the item securely in its original packaging.
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We will provide refund address details upon contact
Please note: Customers are responsible for return shipping costs unless the product is faulty or incorrect.
Need help?
Contact Us
If you have any questions regarding refunds or returns, please reach out to us: enquiries@mmusa.co.uk
| OR Call Us +447349989940
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